Terms of Service
Last updated: 22 April 2026
1. Acceptance of terms and general provisions
These Terms of Service ("Terms") govern the use of the Community Network Platform ("Platform"). The Russian-language version is hosted at www.communitynet.ru; the international version at www.communitynet.app. Both versions, related subdomains, mobile apps and APIs are operated by KG Connect ltd. and its affiliates (the "Company", "we"). The Terms are a public offer within the meaning of articles 435, 437 of the Civil Code of the Russian Federation and equivalent rules in other jurisdictions. Acceptance of the offer is any of the following user actions: creating an account, logging in, using any Platform functionality. Upon acceptance a legally binding contract is formed. If you disagree with even one provision of these Terms, you are not entitled to use the Platform and must cease using it immediately. The Terms together with the following integral appendices form a single agreement: Privacy Policy, Cookie Policy, Community Rules (Acceptable Use Policy), Data Processing Addendum (for business users), and any special conditions for events, subscriptions and campaigns. In case of conflict, the document most restrictive of the user prevails. The Company reserves the right to unilaterally amend these Terms. We notify material changes at least 14 days in advance. For material changes to legally significant provisions (liability, data processing, dispute resolution) you will be required to re-accept the updated version via a consent modal. Refusal results in termination of access. The Terms are drawn up in Russian as the authoritative language. Translations are provided for convenience; in case of discrepancies the Russian version prevails.
2. Nature of the Platform and express warnings
The Platform is an information environment for dating, networking and event organisation. The Platform: — is an IT tool (software providing a communications infrastructure); — is not a background-check agency, detective agency, marriage agency, security service or guarantor of user trustworthiness; — is not a communications operator within the meaning of the Federal Law "On Communications" and equivalent rules; the Company does not provide services for receiving, processing, transmitting and delivering telecommunications messages; — is not an information intermediary in a sense that would make the Company a moderating editor; reactive moderation is performed, pre-moderation is not required. Express warnings and disclaimer of warranties. The Platform is provided "AS IS" and "AS AVAILABLE". The Company expressly disclaims all express and implied warranties, including fitness for a particular purpose, uninterrupted operation, safety or trustworthiness of other users, accuracy of user content, effectiveness of matching algorithms. Real-life meetings and communication outside the Platform are at your sole risk. You assume the full risk of physical harm, emotional injury, financial loss and other damages.
3. Eligibility and age limits
To use the Platform you must simultaneously meet all requirements: — be at least 18 years of age (or higher age of majority under the law of your country, if higher); — have full legal capacity to enter into legally binding contracts; — not have been previously banned on the Platform; — not be on sanctions lists of the UN, EU, UK, US, Russia or other applicable jurisdiction; — not reside in countries under export/sanctions restrictions (Cuba, North Korea, Iran, Syria and certain regions); — not have convictions for sexual offences, violent offences against the person or sexual freedom in any jurisdiction. By creating an account, you — under the threat of criminal and administrative liability for knowingly false information — confirm your compliance with these requirements. Prohibition on registration on behalf of minors. Any attempt to use the Platform by a person under 18 or on their behalf is a gross violation and results in immediate account deletion without warning or refund. The Company mandatorily reports such cases to the competent authorities. Additional requirements may apply for certain features (closed events, premium subscription, business features), including identity verification (KYC).
4. Account and security
When registering you undertake: — to provide accurate, current and complete information; — not to create an account on behalf of another person; — to maintain only one active account; — to keep credentials confidential; — to immediately notify the Company at security@communitynet.app of any suspected unauthorised access. You are fully responsible for all actions taken using your account, regardless of whether they were taken by you personally or by another person. The Company is not liable for losses resulting from credential compromise not caused by it. The Company applies layered protection (MFA on first login from a new device, brute-force protection, dynamic recovery tokens, authorisation journalling), but the user must maintain digital hygiene.
5. User content — license and liability
Zero-tolerance policy for objectionable content and abusive users. The Platform has zero tolerance for objectionable content (including, without limitation: harassment, hate speech, threats of violence, sexual content involving minors, non-consensual nudity, doxxing, impersonation, scams, illegal goods or services) and for abusive users. Any user is entitled to report objectionable content or block any other user via the in-app Report and Block controls available on every user profile, post, photo, story and message. The Company will review reports and act on confirmed violations — including content removal, account suspension and permanent expulsion of the offending user — within 24 hours of receipt. Blocking another user immediately removes their content from the blocker's feed, search results and matches, and prevents direct messaging between the parties. You retain all copyright and neighbouring rights to the content you upload to the Platform. By uploading content, you unconditionally and irrevocably grant the Company: — a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, store, adapt, publicly display and communicate the content to the extent necessary for the operation, promotion and development of the Platform; — the right to transfer the content to contractors (hosting, CDN, moderation); — the right to use the content to improve service quality, except for AI training (a separate regime — see section 9). Mandatory user warranties for content. By uploading content, you — under the threat of full property and criminal liability — warrant that: — you hold all necessary rights to the content; — if other persons are depicted in the content, you have obtained their prior documented consent to posting, including consent for distribution per article 10.1 of 152-FZ and equivalent rules (GDPR Art. 6(1)(a), CCPA § 1798.100); — the content does not violate the laws of any jurisdiction; — you have provided third parties with all information required by art. 18 of 152-FZ, art. 13, 14 of GDPR. "No pre-moderation" principle. The Company does not initiate content placement, does not modify its content and does not pre-screen for compliance with the law and third-party rights. The Company does not know and cannot know at the moment of posting whether content infringes legally protected rights. Reactive moderation. The Company may but is not obliged to remove any content or restrict access to it at any time without prior notice. Indemnification. You unconditionally agree to defend, indemnify and hold the Company harmless from any claims, demands, lawsuits, losses, fines, legal expenses arising from your content or conduct, your violation of these Terms or the law, infringement of third-party rights, or your real-life meetings. The Company may at any time assume exclusive defence at your expense with the right to choose counsel.
6. Distribution of roles in personal-data processing
This section is a material term of the Agreement and is intended to explicitly allocate controller/processor roles per article 6 of 152-FZ, articles 4 and 28 of GDPR and equivalent rules. User's own data. For data that you personally provide about yourself (name, photo, contacts, message content, profile data), the Company acts as an independent data controller. Third-party data uploaded by the user. For third-party data that you upload or post on your own initiative (photos and descriptions of other people, contacts, information about event participants, invitee lists): — you are the primary and independent controller of such data; — the Company acts as a processor on your behalf within the meaning of article 28 of GDPR and part 3 of article 6 of 152-FZ; — you are solely liable to third parties and regulators for the existence of a lawful basis, obtaining consents and legality. Mandatory user warranties on third-party data. You unconditionally warrant that you have all necessary lawful bases, have obtained properly executed consent from third parties to transfer their data to the Company as a processor on your behalf, have fulfilled the information obligations (art. 18 of 152-FZ, art. 13, 14 of GDPR), and upon withdrawal of consent by a third party will promptly delete the data or forward the request to the Company. Conditions of the processing order are set out in the Data Processing Addendum (DPA), which is an integral part of the Agreement. A separate bilateral DPA is not required — placing third-party data on the Platform is deemed acceptance of the DPA. In the event of claims by third parties or supervisory authorities in relation to data uploaded by you, the proper respondent is you.
7. User verification and its limitations
The Company offers an identity verification procedure to increase community trust. Verification may include photo confirmation (live-selfie compared with profile photo), phone, email, identity document via licensed KYC providers. Material verification limitations. The verification badge confirms only that the person who underwent the procedure, at the moment of its performance, provided a document consistent with the profile data. Verification does not mean and does not guarantee: — absence of convictions, including for sexual offences and violent offences; — absence of mental disorders or addictions; — safety of the user for communication or real-life meeting; — accuracy of all information in the profile; — good-faith intent to use the Platform. The Company does not carry out criminal background checks, does not request extracts from criminal registries and is not entitled to do so under personal-data law. The verification badge is not a recommendation, endorsement or guarantee by the Company.
8. Events, real-life meetings, and assumption of risk
The Platform provides the ability to organise and attend events and to communicate outside the Platform. Terms of participation: — participation in events and meetings with users are at your sole risk; — you explicitly and irrevocably assume all risks associated with such interactions, including physical harm, sexual violence, emotional damage, financial loss, fraud, extortion, blackmail; — the Company is not liable for actions of other users or event organisers, for venue safety, for quality of third-party services; — event organisers are not employees or agents of the Company. Safety recommendations (informational only and do not alter the allocation of liability): first meeting — public places; tell someone close about the meeting; do not hand over money, documents, codes, accounts, keys; watch your drinks; trust your instincts. Emergency numbers: 112 (RU/EU), 911 (US), 999 (UK). Special notices for dating services (applies to New York users). In accordance with NY GBL §§ 394-c, 394-cc, 394-ccc, the Company: — informs users of the risks of meeting persons first encountered online; — notifies a user if another user with whom communication was established was subsequently banned for fraud (fraud-ban notification); — does not transfer personal identifying information to third parties without the user's explicit written consent. If a paid event is cancelled by the Company, the paid funds are refunded in full. If cancelled by a third-party organiser, the refund is made by the organiser.
9. Algorithms, psychological tools, AI
Matching algorithms generate recommendations based on user data and statistical models. The Platform does not guarantee compatibility, formation of relationships (romantic, friendly, business) or specific outcomes. Success of interaction depends entirely on users' actions and decisions. Psychological tools (empathy, narcissism, borderline, attachment, compatibility tests and others) are intended solely for self-knowledge and personalisation. They are not clinical diagnostics, medical/psychiatric/psychological advice or a substitute for professional help. Test results must not be used for medical, legal, financial or life-critical decisions. Automated decisions and profiling. The Platform uses automated systems for personalisation, recommendations, fraud detection. These systems do not make solely automated decisions with legal or similarly significant effect within the meaning of GDPR Art. 22. You have the right to receive an explanation of the logic of an automated decision, to request human intervention, to contest the decision — by sending a request to privacy@communitynet.app. Use of data for AI model training. The Company does not use for model training: content of private messages; data of users under 18; special categories of personal data (biometric, health, political/religious and other sensitive data). Public content (posts in open communities, public blog posts) may be used by the Company to train and fine-tune models subject to: — you have the right to opt out of the use of your public data at any time via the profile settings; — the opt-out takes effect within 30 days and applies to future training cycles; — the Company does not sell or transfer data to third parties to train their models; — technical measures are applied to minimise reidentification risk.
10. Payments, subscriptions and refunds
The Platform provides free and paid services. Prices are stated on the Platform and at checkout. Prices may vary by country and currency. Payments are made through licensed payment providers. The Company does not store full bank-card data; it is processed by providers under the PCI DSS standard. Automatic renewal. Subscriptions renew automatically for an equivalent period unless you cancel the renewal before the end of the current period. Cancellation is done in the account settings. Right of withdrawal (cooling-off). Within the limits of mandatory consumer law (EU — 14 days under Directive 2011/83/EU; Russia — per the Law on Consumer Protection) you may withdraw from a paid service. Where the service begins before the cooling-off expires with your express consent, the refund is prorated to the unused period. If the account is blocked for violation of the Agreement, no refund is made. The Company may change prices with at least 30 days' prior notice. New prices apply from the start of the next billing period. You may cancel before new prices take effect.
11. Limitation of liability
READ THIS SECTION CAREFULLY. IT SUBSTANTIALLY LIMITS THE ABILITY TO RECOVER DAMAGES FROM THE COMPANY. To the maximum extent permitted by applicable law, the Company, its affiliates, directors, employees, agents, suppliers and successors are not liable for: — physical harm, bodily injury, sexual violence, death arising from interaction with other users; — emotional damage, psychological trauma, disappointment, suffering; — financial loss, fraud, extortion, blackmail by other users; — any actions, omissions, statements and conduct of other users on and off the Platform; — accuracy, completeness, currency or legality of information provided by users; — results of matching algorithms, psychological tests, recommendation systems; — temporary unavailability of the Platform for technical reasons not caused by gross negligence of the Company; — actions of communications operators, Internet providers, mobile networks, payment systems and other third parties; — consequences of account compromise if not caused by the Company; — indirect, incidental, special, punitive or consequential damages; — lost profit, lost data, reputation, opportunities; — user's infringement of third-party rights and its consequences. The aggregate liability of the Company to one user on all grounds combined — contractual, tort, statutory or otherwise — shall in no circumstance exceed the greater of: (a) the amount actually paid by the user to the Company in the 12 (twelve) months preceding the event giving rise to the claim; or (b) 100 (one hundred) Russian roubles. The limitations in this section apply to the maximum extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain types of liability; in such jurisdictions the limitations apply to the maximum extent permitted by law.
12. Termination and account blocking
You may at any time discontinue use of the Platform and delete your account via the profile settings. Deletion is irreversible; personal data is deleted/anonymised per the Privacy Policy. The Company may unilaterally and without prior notice suspend or terminate access to the account in the event of: — breach of the Agreement, Privacy Policy, Community Rules or applicable law; — reasonable suspicions of fraudulent, spam- or automated activity; — uploading or distributing CSAM, incitement to terrorism, extremism, violence, suicide; — receipt of a valid request from a competent authority; — account inactivity for 24 consecutive months; — inclusion of the user on sanctions lists; — multiple user complaints confirmed on review. For particularly serious violations (CSAM, threats to life, terrorism, major fraud) the Company applies immediate permanent suspension without warning and mandatorily reports to competent authorities. Provisions that by their nature survive termination — including sections 5 (license and indemnification), 11 (limitation of liability), 13 (dispute resolution), 14 (governing law), 15 (miscellaneous) — continue in effect indefinitely.
13. Dispute resolution, arbitration, class-action waiver
Pre-litigation resolution. Before filing any claim or suit you undertake to attempt to resolve the dispute through direct negotiations for at least 60 (sixty) days, by sending a written notice to legal@communitynet.app with a detailed statement of the claim. A suit filed without observing the pre-litigation procedure shall be left without consideration. Individual dispute resolution. Class-action waiver. Any disputes are resolved solely on an individual basis. The user and the Company explicitly waive: — participation in class actions; — participation in group or consolidated arbitration; — representing interests as a class representative, co-plaintiff or class member. This waiver applies to the maximum extent permitted by law and survives termination of the Agreement. Limitation period. Any claim or suit must be brought within 1 (one) year from the date the user learned or should have learned of the grounds for the claim. After this period the claim is deemed extinguished regardless of the general limitation period under applicable law, to the maximum extent permitted by law. Arbitration (optional). By written agreement of the parties, a dispute may be referred to an arbitration institution (Arbitration Centre at the RSPP, ICAC at the Russian Chamber of Commerce, HKIAC — at the Company's option). The arbitration award is final and binding.
14. Governing law and jurisdiction
Governing law. The laws of the Russian Federation apply to relations with users resident in Russia; for EEA users — the law of the user's habitual residence for mandatory consumer rules, otherwise the law of the Russian Federation; for US users — the law of the Company's state of registration for mandatory rules, otherwise the law of the Russian Federation. Jurisdiction. Disputes not resolved in pre-litigation and arbitration procedures: — with Russian-resident users — the competent court at the Company's location in Russia; — with EU consumers — under Regulation (EU) 1215/2012 at the consumer's choice; — with consumers in other jurisdictions — per applicable mandatory rules. The UN Convention on Contracts for the International Sale of Goods (Vienna Convention 1980) does not apply.
15. Miscellaneous
Severability. If any provision of the Agreement is held invalid or unenforceable, the remainder remains in full force. No waiver. The Company's failure to insist on strict performance of any provision is not a waiver of that provision. Assignment. The user may not assign its rights and obligations without the Company's written consent. The Company may, without the user's consent, transfer its rights and obligations to any successor in the course of reorganisation, merger, acquisition, sale of assets or other change of control. No third-party beneficiaries. The Agreement creates no rights and imposes no obligations on third parties. Notices. To the user — by email stated in the profile or via the Platform (push, banner, modal). To the Company — legal@communitynet.app addressed to "Legal Department". Force majeure. Neither party is liable for non-performance caused by force-majeure events: natural disasters, pandemics, military actions, strikes, network failures, actions of authorities, cyberattacks of extraordinary scale, sanctions. Export control and sanctions. The user undertakes to comply with applicable export and sanctions restrictions. Use of the Platform by persons on sanctions lists of the UN, EU, UK, US, Russia is prohibited. Violation results in immediate termination of access. Entire agreement. The Agreement together with the appendices constitutes the entire and final agreement, superseding any prior oral or written agreements. Succession. In the event of reorganisation, bankruptcy or termination of the Company's activity, this Agreement passes to successors without user consent.
16. Contact information
Legal and official enquiries: legal@communitynet.app Personal data (DPO): privacy@communitynet.app / dpo@communitynet.app Security and vulnerabilities: security@communitynet.app Community-rules reports: report@communitynet.app Rights-holder requests (DMCA): dmca@communitynet.app General support: hello@communitynet.app Company: KG Connect ltd. (legal details on request) Platform: www.communitynet.ru (Russian-language version, for users in Russia) · www.communitynet.app (international version)
17. SMS service terms
Opt-in. By entering your phone number in the verification screen and tapping "Send code", you expressly opt-in to receive a one-time SMS verification code at that number. SMS is sent only in response to this user-initiated action. Use case. We use SMS solely to confirm phone ownership before you can place outbound landline calls through Community Network. We never send marketing, promotional, or third-party messages over SMS. Frequency. Up to 3 SMS per recipient per day (one initial verification code plus up to two manual re-sends if the first does not arrive). Codes expire after 5 minutes. Message and data rates. Standard message and data rates may apply from your mobile carrier. Community Network does not charge you for receiving the SMS itself, only for outbound landline calls placed after verification (subject to your monthly minute allowance based on Social Rating). Opt-out. You may opt out of receiving SMS at any time by: — replying STOP to any message from us; — contacting hello@communitynet.app and requesting removal; — deleting your phone number from your profile. Reply HELP at any time to receive assistance. After opt-out, we stop sending you SMS within minutes. You will not be able to place outbound calls until you opt-in again by re-verifying. Provider. SMS are delivered through SignalWire (signalwire.com), our toll-free messaging partner. Carriers (T-Mobile, Verizon, AT&T and others) are not liable for delayed or undelivered messages. Privacy. Your phone number is stored encrypted and never sold, rented or shared with marketers. See section 17 of the Privacy Policy for full details.
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